MX Logistics

Privacy Policy

Effective Date: January 11, 2022
Thanks for visiting Our website. When You use Our website (“Site”), You trust MX Logistics (“MX”, “We”, “Us”, “Our”) with Your information. We respect Your privacy and take precautions to protect Your information when You use Our Site.
This Privacy Policy explains Our information practices that apply to this Site, like the information We collect and how it is being collected, used, and shared for Our own purposes, as well as Your choices regarding its use and security procedures to protect misuse. Please read this policy, as it contains important information that applies to Your use of Our Site. When You use Our Site, You confirm that You have agreed to the Terms of Use and this Privacy Policy.

General Information

By accessing, browsing, visiting, or using services available on this Site (“Using”), You consent to the use and disclosing of Your information in accordance with Our Privacy Policy, which only applies to information collected through Our Site and not information collected offline. The terms “You” and “Your” include the individual user of this Site and the business entity or organization that You represent and are Using Our Site on behalf of, therefore warranting that You can agree to Our Terms and Privacy Policy on behalf of the business entity or organization. If You do not agree to abide by all of the terms and conditions in Our Terms of Use and Privacy Policy, You may not use Our Site.
Cookies. We use cookies and similar technologies that You can learn more about by navigating to Our Cookie Policy section.
Children’s Privacy. Our Site is not intended for and may not be used by individuals under thirteen years of age without a parent or guardian’s consent to Our Terms of Use and Privacy Policy on their behalf. We do not knowingly collect or maintain personal information from children under the age of thirteen on Our Site. If a parent or guardian learns that a child has submitted personally identifying information to Our Site, the parent/guardian should contact Us via email and that information will be deleted.
Third-Party Services. Our Site may use or integrate various third-party applications, hyperlinks, and software (“Third-Party Services”) as a convenience to You to easily gather information about Us or share information with Us to fulfill Your requested service. Examples of Third-Party Services include but are not limited to (1) Indeed’s hiring software to display open positions and collect required personal information necessary to process a requested application for employment; (2) SignNow’s e-signature tool to collect required billing information and confirm authorization necessary to create or manage a requested account with Us; (3) Stripe’s payment processor to process online credit card payments required for Us to fulfill a requested service; and (4) Tenstreet’s recruiting software to collect required personal information necessary to process a requested application for employment. Our Privacy Policy and Terms of Use do not apply to any Third-Party Services, and We do not operate, control, or maintain Third-Party Services. We are not liable for Third-Party Services or for any agreement You may enter into with them, even if they are accessible on Our Site. When You access Third-Party Services, You do so at Your own risk, as they have their own terms and privacy policies that will govern Your use of them and We do not have control or responsibility for what third parties do. Third-Party Services accessible on Our Site do not constitute Our approval, endorsement, or sponsorship of the information, material, availability, policies, or practices of such third-party websites and services.
MX Logistics is not responsible for the privacy policies and information collection, use, and disclosure of application providers, operating system providers, service providers, social media platform providers, wireless service providers, device manufacturers, or any other third parties with respect to Your information disclosed in connection to Using Our Site.
Modifications. We are constantly making updates to improve, reserving the right – which we’ll exercise at any time, at Our sole discretion, without notice, for any reason (except where prohibited by applicable law) – to amend or change Our data protection policies and practices. Any modifications will become effective immediately once posted on this Site. By continuing to use Our Site after any modifications or changes to Our Privacy Policy are made, You agree to be bound by the revised Privacy Policy. Our Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party other than MX Logistics.

Collected Information

We collect various types of information regarding You and Your device use. This includes the following:
Personally Identifiable Information (“Personal Information”) (or basic information that can personally identify You): The Personal Information collected on Our Site is the information You voluntarily provide in the course of requesting more information about Our services, employment opportunities, or creating a carrier account. This information generally includes Your first name and last name, a business or physical address, a business name, a phone number, an email address, and communication preferences. For requests related to load opportunities as a carrier or employed driver, We require personal information about Your professional driving history that is necessary to fulfill Your request to register, including but not limited to Your motor carrier authority number, physical address, and years of professional driving experience.
You can navigate the majority of Our Site without providing any information that identifies You. However, if You’d like Us to respond to Your request for more information or services, we’ll need Personal Information to fulfill Your request. If You do not provide Personal Information when requested, You may not be able to use Our services if that information is necessary to provide You with the service or if We are legally required to collect it. If You disclose any Personal Information relating to other people to Us in connection with services, You represent that You have authority to do so and permit Us to use the information in accordance with Our Privacy Policy.
Aggregate Visitor Information (or technical information about visitors’ Using Our Site): This data – including internet-connected device information (such as the general geographic location of devices and the type of browser, operating system, and language settings being used), specific pages visited and the length of time pages are viewed, the date and time Our Site is visited, and IP addresses – give Us insight during Your Site visit so that We can improve its experience. This non-identifying, aggregate data is collected anonymously and automatically using cookies through Google Analytics when You use Our Site, and it does not contain Personal Information.

How We Use Information

We use collected information for the following businesses purposes:
  • Accepting requests for services;
  • Analyzing, developing, and improving Our Site;
  • Complying with the law;
  • Creating and managing carrier and client accounts;
  • Detecting and protect against fraud, criminal activity, and other legal liabilities;
  • Detecting and protect against security threats to Our assets;
  • Diagnosing technical issues;
  • Enforcing terms, conditions, and policies;
  • Engaging and coordinating with third-party service providers;
  • Evaluating, developing, and improving Our business operations;
  • Making Our Site more convenient by eliminating the need to re-enter information;
  • Marketing or promoting Our services;
  • Performing invoicing and payment processing;
  • Performing transportation and logistics services;
  • Processing claims received in connection with Our services;
  • Protecting the integrity of Our services;
  • Providing updates on or relating to the status of shipments;
  • Providing services on Our Site;
  • Responding to comments, inquiries, questions, and requests.
International Use. When You use this Site, You agree to comply with all applicable local rules of online conduct pertaining to the transmission of data exported from the country You reside in. If You are Using Our Site from outside of the U.S., Your information may be transferred to, processed, or stored in the U.S., where Our servers are located and Our database is operated. By Using Our Site, You consent to the transfer of Your information to Our headquarters in the U.S. and third parties We share it with as described in this Privacy Policy.

Disclosure

We may disclose specific Personal Information to Our employees and trusted business counterparts, including but not limited to business partners, carrier partners, and service providers, solely to fulfill Your request or authorization for information, material, and services. We may also produce reports with anonymous aggregate information about Our Site visitors that do not personally identify You, including but not limited to traffic and usage patterns, and share these reports with Our service providers and marketing partners. Our service providers may perform tasks on Our behalf that may require Us to disclose Personal Information for business purposes outlined with this Privacy Policy, such as data analysis, email delivery, information technology, website hosting, and other services. We will not share or sell Personal Information You submit to any other company or individual for marketing purposes without prior authorization.
Additionally, We may disclose Personal Information to enforce Terms of Use and Privacy Policy and establish, exercise, or defend a legal claim related to the use of Our Site. We will also comply with applicable law, regulation, legal process, or enforceable government request to disclose Personal Information as required by law or in good-faith belief that such action is necessary to cooperate with government authorities including law enforcement. We may also disclose Personal Information to protect the property, rights, and safety of MX, Our employees, Our clients, Our visitors, or the public.
In the event that we’re involved with an acquisition, merger, or sale, We may disclose information to transfer to a third-party successor, as information generally is one of the transferred business assets.

Communications

On Our Site, We provide users the opportunity to receive future communications for business purposes, sent by email and/or mobile text (SMS) messaging. You may be subject to messaging and data charges from Your wireless carrier when You use these services, depending on Your wireless data plan. For example, We may use email and mobile text (SMS) messaging for general load notifications to Our carrier partners. If You authorize these communications, We may contact You periodically with information and material. We are not liable for delayed or undelivered messages.
To stop receiving such communications, You may opt out of such communications by (1) contacting Us at info@mxlogistics.com and letting Us know that You would like to stop all future communications; (2) select the link at the bottom of any promotional email You receive from Us and follow instructions to unsubscribe; or (3) following instructions shared in Our mobile text (SMS) message notifications. Please allow Us a reasonable period of time to satisfy Your request. We may retain Your information for internal purposes, including the ability to reconnect You with communications if You later opt-in for services provided on Our Site.
We may send You communications by email, mobile text (SMS) messaging, or phone calls as it pertains to certain services requested on Our Site and You may not opt out of mandatory service or administrative communications that are necessary for the performance of such services. In such cases, email Us at customercare@mxlogistics.com for assistance on communications preferences.
Submissions. Any information or material of any type that is voluntarily submitted through this Site via comments, messages, and forms (“communications”) is done at Your own risk without any expectation of privacy, as We are entitled to use, disclose, and distribute any submitted information and material for any purpose without restriction.

Protection

We implement and maintain commercially reasonable technological and physical security safeguards to keep Your information protected from loss, misuse, unauthorized access, and disclosure within Our organization. However, due to the nature of the internet and related technology, no data transmission over the internet can be guaranteed to be completely secure. As a result, We cannot guarantee the security of Your personal information and We expressly disclaim the obligation.

Retention

Your information will not be stored for longer than is necessary for the business purposes described in this Privacy Policy, for example, to enforce Our terms, conditions, and policies and to comply with Our legal obligations. The precise retention periods vary depending on the nature of the information and why We need it, with factors that include the following:
  • The period it takes to complete requests and services for as long as a business account is active;
  • Legal obligation, including but not limited to certain laws require Us to keep records of Your transactions for a certain period of time before We can delete them;
  • Advised retention prescribed by law or recommended as a best practice, including but not limited to applicable statutes of limitations, collection activities, credit risk reduction, litigation, or regulatory investigations.
  • When MX no longer has a legitimate business interest in your personal information.
You may request to confirm, correct, delete, or update information You provide by contacting Us via email, and You can opt out of future contact at any time by contacting Us via email as well.

Cookies

Our Site uses Google Analytics, a web analysis service provided by Google, to better understand Your use of Our Site and identify where We can optimize Our Site. With this service, Google plants analytics cookies on Your browser (if You allow) when You visit Our Site. These cookies, or small pieces of text, are exclusively accessed by Google to recognize Your browser as a unique visitor and capture information. The information Google Analytics captures is anonymous aggregate visitor information and does not collect Personal Information. The data We receive from cookies help Us understand Your preferences based on Site activity and performance, enabling Us to remember certain information You provide Us to give You a better Site experience and present You with material and information You find interesting. You can learn more about information collected by Google Analytics by visiting its Terms of Service and Privacy Policy.
You do not need to enable cookies to visit Our Site, but disabling them may cause some features of Our Site to function improperly or more slowly, making it difficult or impossible to efficiently experience Our Site’s capabilities. You can choose to disable the use of cookies generally by reviewing and configuring Your browser settings.
We use cookies to enhance your experience visiting our website. By browsing our website, you agree to place cookies on your device.