MX Logistics

Frequently
Asked Questions

We pick up and deliver throughout the U.S. and Canada.
Yes, we pick up and deliver throughout all five boroughs: New York City, Bronx, Brooklyn, Queens, and Staten Island.

Visit our quote page and request a rate by completing our shortened form or our comprehensive form. We provide quotes during business hours.

Our shortened form will put you in touch with us to discuss your upcoming shipment. Our comprehensive form requests shipment details upfront to expedite our quote process.

Call or email your dedicated account coordinator for an update on your shipment. You can also visit our tracking page or contact page to request a shipment update.

Yes, our expedited shipping services include same-day, next-day, and second-day delivery. We also offer teams and expedited LTL.

Call or email your dedicated account coordinator to schedule a pickup.

We generally recommend 1-2 business days of advance notice. However, we can accommodate same-day pickups. For large-scale projects, such as retail store rollouts, 2-3 weeks of advance notice is required.

You can reach a live representative by phone 24/7/365.

Our office hours are Monday–Friday, 7 a.m.–6 p.m. ET and Saturday, 8 a.m.–2 p.m. ET.

Yes, all insurance requirements and licenses are current including DOT
satisfactory rating.

Complete this form and we’ll review your claim. Please note that damages or loss must be noted on the Bill of Lading at the time of delivery. No claims will be processed for concealed damages or concealed storage. Freight charges must be paid in full before the claim is filed and processed. Claim amount may not be deducted from transportation charges.

No, we do not ship HAZMAT freight at this time.

Yes, we manage our company-owned fleet. Visit our services page to learn more.

Yes, we offer residential services.

Yes, we handle containers, including drayage.

Yes, we offer liftgate service for TL and LTL shipments throughout the U.S. and Canada.

Yes, we ship LTL and offer load-to-ride LTL service.

Yes, we manage warehousing out of our headquarters in Piscataway, NJ, located less than 1 hour from New York City and less than 30 miles from Tri-State seaports. Learn more about our warehousing services by visiting our services page, including consolidation, cross-docking, distribution, drayage, freight reworking, and storage.

Yes, freight rework is a warehousing service we provide to clients. We receive and offload freight at our facility in Piscataway, NJ. Regardless of whether loads are damaged, mislabeled, shifted, or unsecured, we rework freight with capabilities that include reloading, repackaging, repalletizing, restacking, resequencing, and shrink wrapping.

Yes, we offer time-specific deliveries for truckload and less-than-truckload shipments that need to be scheduled for a specific date and time. We also offer expedited and time-critical deliveries.

In addition to being an asset-based carrier, we are a 3PL with a logistics team that works closely with our network of trusted carrier partners to meet our clients’ shipping needs.

We currently specialize in road freight transportation.

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