MX Logistics
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Frequently
Asked Questions

We pick up and deliver throughout the U.S. and Canada.
Yes, we pick up and deliver throughout all five boroughs: New York City, Bronx, Brooklyn, Queens, and Staten Island.
Visit our quote page and complete the form to request a rate.
Yes, our expedited shipping services include same-day, next-day, and second-day delivery. We also offer teams and expedited LTL.
Call or email your dedicated customer care specialist to schedule a pickup.
We generally recommend 1-2 business days of advance notice. However, we can accommodate same-day pickups. For large-scale projects, such as retail store rollouts, 2-3 weeks of advance notice is required.

You can reach a live representative by phone 24/7/365.

Our office hours are Monday–Friday, 7 a.m.–6 p.m. ET and Saturday, 8 a.m.–2 p.m. ET.

Yes, all insurance requirements and licenses are current including DOT
satisfactory rating.

Complete this form and we’ll review your claim. Please note that damages or loss must be noted on the Bill of Lading at the time of delivery. No claims will be processed for concealed damages or concealed storage. Freight charges must be paid in full before the claim is filed and processed. Claim amount may not be deducted from transportation charges.

No, we do not ship HAZMAT freight at this time.

Yes, we manage our company-owned fleet. Visit our services page to learn more.

Yes, we offer residential services.
Our white-glove services are limited depending on location and scope. Call or email your dedicated sales representative to learn more about our capabilities.

Yes, we handle containers including drayage.

Yes, we offer liftgate service for TL and LTL shipments throughout the U.S. and Canada.

Yes, we ship LTL and offer load-to-ride LTL service.

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